If the animal gets scared easily we recommend keeping them in a kennel, outside, or in the garage because of the loud noise from the vacuums and also unfamiliar people in your home. If you happen to put your animal in a room, please inform the Cleaning Techs that there is an animal in the room. So that we don’t accidentally let them out. If your animal is not locked up, please let the Cleaning Techs know so we can keep an eye out for them.